Payment Submissions are payment requests for services rendered by Experts engaged on a project. The reviewable components will be dependent on the type of fee structure. There are two types of payment submissions: Variable Rate and Fixed Rate. Experts can also submit Expense Reports for reimbursement. Once the client has reviewed and approved a payment submission or expense, Catalant queues the payment for disbursement. Read on to learn more about Submissions.
Variable Rate Payment Submissions
Variable Rate Submissions are payment requests that are based on the Experts reported time worked at the agreed upon service rate.
To learn more about Variable Rate Payment Submissions, click here.
Fixed Rate Submissions
Fixed Rate Submissions are payment requests for fixed monthly payments or for deliverable based projects.
To learn more about Fixed Rate Submissions, click here.
Reviewing Payment Submissions
To review a payment submission:
1. Go to Your Project Workspace
2. Click on the Expert's Tile
3. Click on Payments Tab
4. Click on Review & Approve
5. (Optional) Enter note for Expert
6. Click on Request Revision or Approve
Clients can also request revisions of timesheets and send feedback to the expert. If requested, the Expert is notified and can revise as applicable before resubmitting for approval.
Many projects will have expenses associated with them. Catalant encourages Experts to estimate their expenses in their Proposal prior to contracting, however, in some cases, expenses are incurred during the project’s duration. Our platform is designed to support this.
To read more about Expenses and how to review them, click here.
How will I know if a request is pending action?
If a request is pending action, it will appear as a banner in the Payments tab of the Project Workspace as shown below:
Can an Expert enter a payment submission for no reported time?
An Expert can only enter a payment submission for actual hours worked.
Will the Expert receive a notification after an approval or a revision request?
Yes, the Expert will receive a notification.
Can more payment submission lines be added to the payment schedule?
Yes, more payment lines can be added upon request. To add, please send your request to firstname.lastname@example.org for assistance.
Are the payment dates listed in the submission schedule mandatory?
No, the dates listed in the submission schedule are estimated dates. If your project becomes delayed, the submissions can still be entered, following the same cadence as the original.
Can the Expert send me an invoice for services directly?
No, the Expert must submit a payment submission to initiate the payment process.
What happens after a payment submission is approved?
Once a payment submission has been approved, Catalant initiates both the Expert disbursement process and the Client Payment Process.
If you have any questions or need assistance, please contact Catalant Support at email@example.com .