Summary
An expense refers to business-related costs incurred by the Expert that would be submitted for reimbursement. There is an expense tool in the Project Workspace where Experts upload their expense reports and submit them for client approval. Once submitted, clients can review and approve or reject the expense. Once the expense has been approved, Catalant will make the reimbursement payment to the Expert on your behalf.
Reviewing an Expense
1. Go to Payments Tab of Project Workspace
2. Click on Review Report
3. Review the Total Expense Amount
4. Review Any Attached Expense Reports and Receipts
5. Click on Reject or Approve
FAQ's
Will the Expert receive a notification after an approval or a revision request?
Yes, the Expert will receive a notification.
Can the Expert send me an invoice for services or expenses directly?
No, the Expert must submit a payment submission or expense to initiate the payment process.
What happens after an Expense is approved?
Once an Expense has been approved, Catalant initiates both the Expert reimbursement process and the Client Payment Process.
What should Experts upload in the Expense Attachments?
Experts are encouraged to submit any expense summaries, receipts, travel itineraries, or statements supporting the Expense submission.
Are the Catalant Fees added to project expenses?
Catalant fees are not added to project expenses, only to payment submissions.
If you have any questions or need assistance, please contact Catalant Support at support@gocatalant.com .